refund and return policy
Last updated 20/07/2021
Thank you for your order! We hope you are happy with your purchase. Please see below for more information on our return policy.
RETURNS
Ubseum., the site ubseum.store and other affiliated platforms do not accept returns.
REFUNDS
Ubseum., the site ubseum.store and other affiliated platforms do not fulfill refunds.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service e-mail (ubseum@gmail.com) with proof of defect and store credit or exchange may be granted. However, we reserve the right to not offer you this service if we deem that your request is a form of abuse, exploitation, or other infringement. Please consult our Terms and Conditions.
IMPORTANT: Most of our products are handmade goods, and therefore, cannot be deemed a store credit or exchange.
DISCLAIMER
Ubseum. is not responsible for lost, missing or damaged items during transit.
Ubseum. is not responsible for weather-related damages or delays.
Ubseum. is responsible for your package until it reaches the post office. If the package gets returned and is received by Ubseum., it can be re-shipped with an additional shipping+handling fee.
QUESTIONS: If you have any questions concerning our return policy, please contact us at: ubseum@gmail.com
This return policy was created using Termly’s Return and Refund Policy Generator.